Frequently Asked Questions
Please see the answers below to some of the most commonly asked questions
Frequently Asked Questions
Please see the answers below to some of the most commonly asked questions
In de-regulated states, customers are free to choose who supplies the generation portion of the electricity. They can purchase these services through their regulated electric distribution utility or from a Retail Electric Supplier, such as Homefield Energy. Learn more
If you receive your bill from Homefield Energy, you may send your payment via U.S. mail at Homefield Energy, 23532 Network Place, Chicago IL 60673, electronically via ACH, or pay online. If you have your electric supply services billed through your local utility, please follow the payment instructions on your bill.
If you are billed directly by Homefield Energy and you inadvertently sent your payment to your local utility company, you will need to contact the utility to request a refund. The utility cannot transfer the payment directly to Homefield Energy and you are responsible for the amount due to us for your electric supply.
Contact our Business Care Team prior to notifying your utility company of your change request. We will be able to advise you on how such changes will affect your supply agreement and help you avoid any potential breaks in service. We will be happy to work with you to coordinate the needed changes with your utility company.
We recommend that you contact our Business Care Team prior to notifying your utility company of your name change request. We will be able to advise you how such changes will affect your supply agreement, and help you avoid any potential breaks in service. We will be happy to work with you to coordinate the needed changes with your utility company.